# Second Season

> A new studio running 90-day win-back email sprints for independent US HVAC shops with 5–50 staff, starting in Tulsa, Oklahoma. No client results or testimonials yet.

## Free Lost Customer Audit
Email secondseason@mail.grokbot.com with shop name, city, rough number of past customers and years in business. Receive an estimate of lapsed customers and likely value, a 90-day plan and 2 sample emails within 48 hours. No sales call or card.
[Get my free Lost Customer Audit](mailto:secondseason@mail.grokbot.com?subject=Free%20Lost%20Customer%20Audit&body=Shop%20name%3A%0ACity%3A%0ARough%20number%20of%20past%20customers%3A%0AYears%20you%27ve%20been%20in%20business%3A%0A)

## Pricing (USD)
- Lost Customer Audit: free.
- 90-Day Comeback Sprint: $3,500 one time; cleanup and segments, 3 seasonal waves, about 12 emails, sending and replies, same-day ready-to-book handoff, weekly log and day-90 report.
- Keep-Warm: optional after the sprint, $300/month, 2 seasonal sends a month, newly lapsed customers added, monthly report, cancel anytime.
- Founding Sprint: first 5 shops or until December 31, 2026, whichever comes first; full sprint for $1,500 and Keep-Warm afterward at $150/month locked for 12 months. 5 of 5 spots currently left; updated manually as shops pay.
- Pay-per-Job: for lists under 800 past customers with emails, $500 setup plus $60 per booked job; total setup and booked-job fees never exceed $1,500 per 90 days.

## Guarantee
A booked job is a past customer who answers one of our emails and books a visit that your office confirms. Every Friday we email you the week's list; reply with how many are confirmed. If you have fewer than 8 confirmed by day 90, we keep sending free. If you're still under 8 by day 150, we refund the sprint fee within 14 days. It applies to shops with 800+ past customers with email addresses who reply to the Friday check-ins. Keep-Warm and Pay-per-Job aren't covered.

## Payment
By bank invoice: international wire (SWIFT) or Wise. Sprint fees are paid before sending starts; Keep-Warm is invoiced monthly.

## Pages
- [Home](https://second-season.pages.dev/)
- [For Tulsa shops](https://second-season.pages.dev/hvac-customer-win-back-tulsa/)
- [Win-back guide](https://second-season.pages.dev/guides/how-to-win-back-past-hvac-customers/)